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Frequently Asked Questions

Who can get a free library card?


Free library cards are available to all residents of the City of Big Rapids or one of the following townships: Barton, Big Rapids, Colfax, Grant, Green, & Norwich.


To obtain a library card you must have a valid driver's license or current state ID. You must also have proof of your current address. This can be on your driver's license, utility bill, lease agreement, check, bank statement, etc.

What if I am a non-resident?


A non-resident card can be purchased for $25 annually. These cards allow the patron to check out materials within the library and the library's eBook collection. This does not include access to MeL/RIDES reserves. 

Is there an age limit for getting a library card?


No, it is up to the parent when a child gets a library card. However, the parent will be held responsible for any fines or fees on an account belonging to a child under the age of 18. A child will either need a parent present or they will need to bring a completed parent letter to apply for a library card. 

How many items can I check out?


You may check out a total of 20 items on your library card at one time.

You may check out a maximum of:
5 DVDs at a time
5 Magazines at a time
20 books at a time
20 audiobooks at a time
2 eBooks at a time

How do I renew my items online?


To renew your items online, click on "My Account" on the menu bar. You must enter your library card barcode number and password, which is the phone number on your account. If you cannot log in, contact the library. Once you have entered your information, you will be able to see the items you have on your card and renew any items you have out. Items may be renewed twice. However, if they are overdue or another patron has placed the item on reserve, that item is no longer eligible for renewal and must be returned to the Library.

For a walk-through, click here for more information.

I want to volunteer at the library, how can I do that?


We love volunteers at the library. They help us accomplish tasks that would otherwise go undone. 

Tasks include:

-Delivering books for homebound 

-Cleaning items

-Inventory Library items

-Helping with Library Programs

-Join Friends of the Library


To volunteer, fill out this application. Then let us know when you would like to volunteer. We take volunteers any time the library is open.

Does the Library charge a fee for its programs?

No, the library offers programs at no cost. There may be items that you need to bring from home but those are designated on the promotional materials for the programs.

How do I reserve the Meeting Room?

Please fill out a Meeting Room Application and return it to library staff. Please see the Meeting Room Policy for more information. 

What if I find an item that is questionable in nature at the library?

If you are concerned about the nature of any library material, please fill out an item review request and return it to the library. The director of the library will review the book and take action as necessary.